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Returns.
   Requests for returns will be granted if and only if there is good reason, determined in full by Able Audio. A 5 - 50% restocking fee may apply to any item that is returned, varying by product. There will be NO returns on any custom ordered items. Return requests must be filled out within 10 (ten) days of receiving the item, or they will be rejected. Return shipment cost is the responsibility of the customer, all papers, invoices, receipts and packaging materials must be included with the shipment. Items returned without all of the contents that were originally packaged with the item are subject to be rejected, or have an additional charge added to them. The return policy is to be determined and/or changed depending on the customer's attitude.

 

Easy as 1, 2, 3.

1. Send an email to contact@able-audio.com subject "Return Request" and the following information.

  • Item you are wishing to return.
  • Reason for return request.
  • Date the item was received.
  • Date purchased.

Please be specific when emailing about a return request. Non-specific requests will be rejected.

 

2. If accepted, you will receive an RA (Return Authorized) number. When you receive your RA number, please print and fill out this forum. Please fill out the forum completely. Returned merchandise without an RA number will not be accepted.

 

3. Package your item in the original packaging with the printed and filled out Return Forum and ship your item back to us here:

Able Audio
514 E 6th
Hays, KS 67601

Policies subject to change at any time without prior notice.
 

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